Help Center

Find answers to frequently asked questions about Mega888. Can't find what you're looking for? Contact our 24/7 support team.

Download & Install

Installation guides for Android and iOS

Account & Login

Registration, login, and password help

Deposits & Withdrawals

Payment methods and transaction help

Games & Gameplay

How to play and game rules

Download & Installation

How do I download Mega888 on Android? +

Visit our Android download page and click the download button. Once downloaded, open the APK file and follow the installation prompts. You may need to enable "Install from Unknown Sources" in your device settings.

How do I install Mega888 on iPhone? +

For iOS devices, visit our iOS download page. Download the app and trust the developer certificate in Settings > General > Device Management. Detailed instructions are provided on the download page.

Why can't I install the APK? +

Make sure you've enabled "Install from Unknown Sources" in your Android security settings. Also, ensure you have enough storage space and are downloading from our official website.

Account & Login

How do I create a Mega888 account? +

Download the app first, then click "Register" on the login screen. Fill in your details including username, password, and contact information. Verify your account via the confirmation method you selected.

I forgot my password, what should I do? +

Click "Forgot Password" on the login screen and follow the instructions. You'll need access to your registered phone number or email to reset your password.

Can I use one account on multiple devices? +

Yes, you can log in to your Mega888 account on multiple devices, but you can only be actively logged in on one device at a time for security reasons.

Deposits & Withdrawals

What payment methods are accepted? +

We accept bank transfers, e-wallets (Touch 'n Go, GrabPay, Boost), and cryptocurrency. Available methods may vary based on your location.

How long do withdrawals take? +

Withdrawals are typically processed within 5-15 minutes. Bank transfers may take 1-2 business days depending on your bank.

Is there a minimum deposit amount? +

Yes, the minimum deposit is RM30. However, to claim the welcome bonus, a minimum deposit of RM50 is required.

Games & Gameplay

Can I play for free? +

Yes! Use our test IDs to play most games for free without registration. This is perfect for practicing before playing with real money.

What games have the best odds? +

Check our Win Rate & RTP Analysis page for detailed information on which games offer the best return-to-player percentages.

Are the games fair? +

Yes, all Mega888 games use certified Random Number Generators (RNG) to ensure fair and random outcomes. The platform is regularly audited by independent testing agencies.

Still Need Help?

Our support team is available 24/7 to assist you with any questions or issues.

Contact Support